At OhCleo, we want to ensure transparency and fairness for all our users. Please read our policy carefully before making a purchase.
All subscriptions, pay-per-listen, and Gems (tips) are digital products.
As access is granted immediately after purchase, all sales are final.
Refunds are not provided for partially used subscription periods or consumed content.
If you believe you were charged incorrectly, please contact us within 7 days of the transaction.
Verified billing errors will be corrected promptly, either by crediting your account or issuing a refund.
Subscriptions can be canceled at any time in your account settings.
You will continue to have access until the end of the current billing period.
Unauthorized chargebacks are a violation of our Terms of Service.
We reserve the right to suspend or terminate accounts with repeated chargebacks.
For any questions or billing concerns, we're here to help:
Email Support
[email protected]We typically respond within 24 hours during business days.