Terms of Service

Welcome to OhCleo

By using OhCleo, you agree to these Terms of Service. These terms apply to all users and creators. “OhCleo” refers to OhCleo AB, 559260-6700, Stockholm. By using the platform, you also agree to the Privacy Policy. These terms are governed by the laws of Sweden. OhCleo is intended for adults 18+ only.

Becoming a Creator

Creators share audio, engage with users, and earn based on listen time. To join:

  • Submit your information under “Become a Creator”
  • Once approved, your profile is live

Earnings are based on listening minutes from OhCleo's global subscriber base. Creators can also earn from Gems (■) and Premium Unlocks (locked audio/voice notes).

Payments

Revenue is distributed monthly based on user listening behavior. Creators are paid for the previous month in the first week of the following month. Gems are credited immediately and available for withdrawal within 5 business days. Premium unlocks are also credited instantly.

OhCleo may delay payments due to fraud, disputes, missing tax info, or compliance issues. We will inform you if delays occur.

Minimum and Maximum Payouts

  • Minimum payout: $10
  • Maximum payout: $10,000 (larger amounts may require verification)

Some banks may charge international payout fees — OhCleo does not control this.

Fees & Payouts

  • OhCleo keeps 30% of subscription revenue
  • The remaining 70% is split between creators based on listening behavior
  • For Gems and Premium Unlocks, creators receive 80%

Tax

Creators must provide accurate tax details. OhCleo handles VAT/GST/sales tax as required. Tax is added to user purchases and remitted by OhCleo.

Creators are responsible for personal tax declarations in their jurisdiction.

Content & Conduct

Creators are responsible for the legality, originality, and compliance of their content. All featured performers and contributors must be 18 years of age or older.

OhCleo enforces strict moderation and verification procedures for all uploaded material to ensure it complies with applicable laws and community standards. Creators must confirm their age and identity before gaining upload access, and OhCleo maintains verification records in line with international best practices and, where applicable, 18 U.S.C. §2257.

While OhCleo does not produce or distribute visual explicit content, our age-verification and record-keeping processes meet or exceed the intent of 2257 compliance standards. Violations of these rules may result in content removal or account suspension.

For Users

Users subscribe to OhCleo to access premium audio. Subscriptions are recurring unless canceled. You must be 18+.

Users can support creators by sending Gems or purchasing Premium Unlocks.

Please report suspicious activity using the in-app tools.

Subscription Price

  • $6/month (monthly)
  • $15 for 3 months ($5/month)
  • $25 for 6 months ($4.16/month)

Recurring Billing Policy

Subscriptions renew automatically based on the chosen plan (monthly, 3-month, or 6-month). Charges occur at the start of each billing cycle.

Cancellation & Refunds

Users may cancel anytime in account settings. Access continues until the end of the billing cycle.

Refunds are available within 14 days if unused or in cases of accidental billing.

Refunds for Gems or premium unlocks are not available once accessed.

Refunds, Chargebacks & Fraud Prevention

We want every purchase on OhCleo to feel fair, transparent, and secure. Because our content is digital and instantly accessible, refunds are only granted under specific circumstances.

Refunds

All sales on OhCleo are final once content has been accessed, streamed, or downloaded.

This includes subscriptions, Gems, and pay-per-listen content.

We do not offer refunds for partially used subscription periods, consumed content, or Gems already unlocked.

Refunds may only be issued in limited cases, such as:

  • Verified duplicate charges
  • Confirmed technical errors or service malfunctions

If you believe a billing error has occurred, please contact [email protected] within 7 days of the charge date.

We aim to respond to all refund-related inquiries within 24 business hours.

Chargebacks

Submitting a chargeback without contacting OhCleo support first may result in account suspension.

Unauthorized or fraudulent chargebacks are considered a breach of our Terms of Service.

Accounts involved in chargeback abuse or repeated disputes may be permanently terminated.

We're committed to resolving billing issues quickly and fairly — please reach out before filing a dispute.

Fraud & Misuse Monitoring

OhCleo actively monitors all accounts for suspicious or fraudulent activity, including:

  • Unusual login patterns
  • Rapid or automated content access
  • Use of stolen payment information or underage access

If fraud or misuse is suspected, OhCleo reserves the right to suspend or terminate accounts, reverse transactions, and cooperate with relevant authorities.

Users found in violation of these Terms may forfeit access and any associated fees.

For full details, please review our Refund Policy and Terms of Service.

Account Termination

We may suspend or terminate accounts that violate these Terms or Community Guidelines. Serious violations may result in content removal without notice.

Privacy & Safety

Personal data is stored securely and never sold. See our Privacy Policy for full details.

Service Availability

We strive to keep OhCleo available at all times, but do not guarantee uninterrupted service. We are not liable for outages, data loss, or third-party failures.

Complaints

If you wish to raise a complaint regarding our services, please contact us at [email protected].

We will acknowledge your complaint and aim to provide a response within 7 business days.

Illegal or non-consensual content

If any illegal or non-consensual content is reported, it will be reviewed and removed within 24 hours.

All other complaints are handled in a fair, consistent, and transparent manner, with the goal of resolving them to the complainant's satisfaction within 7 days whenever possible.

All complaints are managed internally by OhCleo in line with our commitment to user safety, creator protection, and regulatory compliance.

Cookie Policy

This Cookie Policy explains how OhCleo AB (“we”, “our”, “us”) uses cookies and similar technologies on our website and app.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help us improve your experience, analyze site traffic, and deliver relevant features and content.

2. Types of cookies we use

  • Essential cookies – Required for the website to function properly (e.g., login, security, subscription access).
  • Performance cookies – Collect anonymous data about how visitors use our site (e.g., Google Analytics).
  • Functional cookies – Help us remember your preferences (e.g., language settings).
  • Marketing cookies – Used to deliver relevant ads or promotions, including on third-party platforms.

3. Why we use cookies

  • • To keep the site secure and functioning.
  • • To analyze how users engage with our content so we can improve.
  • • To personalize your experience and recommend relevant content.
  • • To support our marketing and growth efforts.

4. Managing cookies

You can control and manage cookies through your browser settings. You may block or delete cookies, but please note that some parts of our website may not work properly without them.

For more information on how to manage cookies, visit http://www.aboutcookies.org.

5. Updates

We may update this Cookie Policy from time to time. Changes will be posted here with a new “last updated” date.

6. Contact

If you have any questions about our use of cookies, please contact us at: [email protected]

Anti-Slavery and Human Trafficking Statement

OhCleo AB is committed to ensuring that modern slavery, human trafficking, and any form of exploitation have no place in our business or supply chains. We support ethical labor practices and require all employees, contractors, and creators to uphold the same standards.

Any partner or contributor found to violate these principles will be immediately terminated from the platform and, where applicable, reported to authorities.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law principles.

Any dispute arising from or relating to these Terms or the use of OhCleo shall be subject to the exclusive jurisdiction of the courts of Stockholm, Sweden.

Company Address

Registered Address

Rehnsgatan 1, 11352 Stockholm

Contact Information

E-mail: [email protected]